16015 Adelante St
Irwindale, California 91702

Complete details on ordering engines or parts can be found at: order info

Stock status on engines can be found at Prices & Availability

Most engine parts are in stock. You will be notified prior to shipment if any one item on your order is out of stock. You will not be sent an order short one part without your permission.

We receive many telephone calls and e-mail's every day asking for technical information or help. In many cases, much of the information is available on our website and is much easier to understand with pictures and text rather than us trying to describe things over the telephone. PLEASE NOTE: We are very sorry but it is very difficult for us to provide extended "Technical Consultation". Don't take this wrong, we will gladly answer your questions but if you wish to spend 30+ minutes on the phone with us to learn on how to fix something on an old engine you bought off ebay or got for free from a buddy's widow, we will have to impose a charge or we may as well just go out of business.

Frequently Asked Questions... Here you can find answers to many common questions. We will gladly answer question not answered here.

Owner's guides... Most owners guides for all the engines we produce are listed here in .htm and .pdf formats

Parts lists... and many "exploded views" of our engines are available. These are particularly helpful in taking apart and reassembling your engine.

If you have a question that isn't answered by our website, do one of the following:

• Post a question or look for an answer in our technical support forum After you link, scroll down to MECOA Brands Tech Forums.
  

• Email US... (If you do e-mail, you will receive an answer but NOT IMMEDIATELY. We receive a significant amount of e-mail that slows everything down for everyone. If the answer is on our website, we will send a link to the page that will answer your question. Try to keep to the point, we tend to loose interest in long essays.

• Call our technical support line. This may be on a call back basis. Free technical support is available to customers who have purchased from us within the past year otherwise a nominal charge may apply. This policy has been put in place because for the large amount of used engines being purchased on ebay and the fact some, not all, are too lazy to look for the information on this website. Call 626-359-0016 Monday thru Friday - 9:00 A.M. to 3:00 P.M. Pacific Time. You may have to leave your phone number if someone is not available to provide the correct information.
  
• You may send us a fax at 626.301.0298 (be sure to include your return fax number and country code, if applicable!)

• Finally, you can write via regular mail at:
  MECOA/K&B Manufacturing -- P.O. Box 5 -- Sierra Madre, CA 91025 U.S.A.

MECOA K&B Mfg sells at the lowest possible prices. For this reason, once shipped, we like to consider all sales final. If you wish to return merchandise for credit, please do the following:

• Contact us tell us why you wish to return an item. (we like to know if something's wrong) We will assist you and note it in our computer and then you can send it back to us. Please call us prior to making a return.
  
  
• The return must be requested within 30 days from the date of shipment from our factory. The customer is responsible for all postage and expenses both in and outbound, including postage and handling for shipment of replacement/exchanged merchandise.
  
  
• Merchandise returned after 30 days of shipment from our factory is subject to a 25% restocking charge. If more than 60 days have elapsed from original shipment date, merchandise is not eligible for return or credit.
  
  
• Please note that an item being returned must be complete, unused, and not marked, scratched, defaced, or modified in any form. Also, the item must be in its original packaging and container.
  
  
• Shipping & handling charges are not refundable for any of the above.
  
  
• Returns which are due to an error by MECOA K&B Mfg are handled on a case by case basis,
  for assistance call 626-359-0016

Refer to Parts Lists and Owner's Guides link for information.

Refer to warranty link for information.

Refer to repair link for information.

Refer to trade-in link for information on our unique trade-in program.