but all the below is to cover occurrences over
the last 40+ years.
Customers - YOU MUST CALL AND PLACE ORDER BEFORE
NOT JUST SHOW UP WITHOUT CALLING, WE ARE A CLOSED
DoD AUDITED FACILITY
AND YOUR TRIP WILL BE WASTED. CALL FIRST (and
not from your car in our parking lot).
Irwindale, California 91702
Click for MAP
15 miles from downtown Los Angeles
3 miles east of our old location
PLACE AN ORDER
details on ordering engines or parts can be
found at: order info
OF AN ITEM
status can be found in our shopping cart and
is 99.5% accurate. You are not charged when
placing an order through our shopping cart.
We process all orders personally so you are
not charged if something is out of stock. We
still have lots of inventory from companies
we rescued that is not listed online. We stopped
searching for parts not listed for an individual
request. You can email us and we may be able
to list it if it's an easy find, or you may
have to wait. Sorry, just too short staffed.
parts and accessories are in stock. You will
be notified prior to shipment if any one item
on your order is out of stock. You will not
be sent an order short one part without your
receive many telephone calls and e-mail's every
day asking for technical information or help.
In many cases, much of the information is available
on our website and is much easier to understand
with pictures and text rather than us trying
to describe things over the telephone.
possible, be logged into our website if you
call and we will help you find the information.
PLEASE NOTE: We are very sorry but it is very
difficult for us to provide extended "Technical
Consultation". Don't take this wrong, we
will gladly answer your questions but if you
wish to spend 20+ minutes on the phone with
us to learn on how to fix something on an old
engine you bought off ebay or got for free from
a buddy's widow, we will have to impose a charge
or we may as well just go out of business. This
holds true for design/engineering help with
something for you.
CHECK THESE LINKS FIRST
Asked Questions... Here you can find
answers to many common questions. We will gladly
answer question not answered here.
guides... Most owners guides for all the
engines we produce are listed here in .htm and
lists... and many "exploded views" of
our engines are available. These are particularly
helpful in taking apart and reassembling your
you have a question that is not answered by our
website, do one of the following:
US... If you do e-mail, you will receive
an answer but NOT IMMEDIATELY. We receive
a significant amount of e-mail that slows everything
down for everyone. If the answer is on our website,
we will send a link to the page that will answer
your question. Try to keep to the point, we
tend to lose interest in long essays.
you can write via regular mail at:
MECOA -- 16015 Adelante St. -- Irwindale, CA
CHECK OUR WEBSITE FIRST!
K&B Mfg sells at the lowest possible prices.
For this reason, once shipped, we like to consider
all sales final. If you wish to return merchandise
for credit, please do the following:
us tell us why you wish to return an item. (we
like to know if something's wrong) We will assist
you and note it in our computer and then you
can send it back to us. Please call us prior
to making a return.
return must be requested within 30 days from
the date of shipment from our factory. The customer
is responsible for all postage and expenses
both in and outbound, including postage and
handling for shipment of replacement/exchanged
returned after 30 days of shipment from
our factory is subject to a 25% restocking charge.
If more than 60 days have elapsed from
original shipment date, merchandise is not eligible
for return or credit.
note that an item being returned must be complete,
unused, and not marked, scratched, defaced,
or modified in any form. Also, the item must
be in its original packaging and container.
& handling charges are not refundable for
any of the above.
which are due to an error by MECOA K&B Mfg
are handled on a case by case basis,
for assistance call 626-359-6972
to Parts Lists and Owner's
Guides link for information.
link for information.
to repair link
link for information on our unique trade-in