Our factory is located at

1630 S California Ave
Monrovia, California 91016

Complete details on ordering engines or parts can be found at: order info

Stock status on engines can be found at Prices & Availability

Most engine parts are in stock. You will be notified prior to shipment if any one item on your order is out of stock. You will not be sent an order short one part without your permission.

We receive many telephone calls and e-mail's every day asking for technical information or help. In many cases, much of the information is available on our website and is much easier to understand with pictures and text rather than us trying to describe things over the telephone.

Frequently Asked Questions... Here you can find answers to many common questions.

Owner's guides... Most owners guides for all the engines we produce are listed here in .htm and .pdf formats

Parts lists... and many "exploded views" of our engines are available. These are particularly helpful in taking apart and reassembling your engine.

Our website is updated regularly manuals, drawings, new information, and updated parts lists to make certain that you have current documentation. In fact if you call many time we will look to our website to answer your questions.

If you have a question that isn't answered by our website, you may do one of the following:

• Post a question or look for an answer in our technical support forum After you link, scroll down to MECOA Brands Tech Forums. THIS IS THE BEST OPTION if you cannot find your answer on our website.
  

• Email US... (If you do e-mail, you will receive an answer but RARELY IMMEDIATELY. We receive a significant amount of e-mail that slows everything down for everyone. Many times you will be answered with a link to the page on our website that can answer your question. PLEASE KEEP TO THE POINT AS WE TEND TO LOOSE INTEREST WITH LONG ESSAYS.

• Call our technical support line. This may be on a call back basis. Free technical support is available to customers who have purchased from us within the past year otherwise a nominal charge may apply. This policy has been put in place because for the large amount of used engines being purchased on ebay and the fact many are too lazy to look for the information on this website. Call 626-359-0016 Monday thru Thursday - 9:00 A.M. to 4:00 P.M. and Friday 9:00 A.M. to 12:00 Noon Pacific Time. You may be instructed to leave your phone number and you will be contacted between 3:00 and 5:00 P.M. if someone is not available to provide the correct information.
  
  
• You may send us a fax at 626.301.0298 (be sure to include your return fax number and country code, if applicable!)

• Finally, you can write via regular mail at:
  MECOA/K&B Manufacturing -- P.O. Box 98 -- Sierra Madre, CA 91025 U.S.A.
  PLEASE KEEP TO THE POINT AS WE TEND TO LOOSE INTEREST WITH LONG ESSAYS.

MECOA sells at the lowest possible prices. For this reason, once shipped, all sales are considered final. If, for whatever reason, a customer wishes to return merchandise for credit, MECOA will accept the return under the following conditions:

• The customer must contact MECOA as to why he/she wishes to return merchandise. The customer will then receive a returned merchandise authorization (RMA) number and shipping information from MECOA. This must be done prior to the making a return.
  
  
• The return must be requested within 30 days from the date of shipment from our factory. The customer is responsible for all postage and expenses both in and outbound, including postage and handling for shipment of replacement/exchanged merchandise.
  
  
• Merchandise returned after 30 days of shipment from our factory is subject to a 25% restocking charge. If more than 60 days have elapsed from original shipment date, merchandise is not eligible for return or credit.
  
  
• Please note that an item being returned must be complete, unused, and not marked, scratched, defaced, or modified in any form. Also, the item must be in its original packaging and container.
  
  
• Shipping & handling charges are not refundable for any of the above.
  
  
• Returns which are due to an error by MECOA are handled on a case by case basis, for assistance call 626-359-0016 and press the customer service option.

Refer to Parts Lists and Owner's Guides link for information.

Refer to warranty link for information.

Refer to repair link for information.

Refer to trade-in link for information on our unique trade-in program.