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ENGINE
REPAIR PROGRAM
(Non-Warranty)
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REPAIR
POLICY |
- We
only repair engines we manufacture or supply parts for.
- Minimum
estimation fee is $20.00 per engine plus $12.99 shipping
& handling. (except Kavan)
(If you do decide to proceed with the repair, these charges
will be credited towards the repair.)
- Total
estimated repair charge for current production engines will
be within reason.
The charge for repair parts will not exceed 60% of the retail
price of a new engine (labor, shipping & handling
are additional cost).
- Labor
charge on all engine repairs can reach up to a maximum amount
as follows:
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$
30.00 -
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for
standard aero |
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$
40.00 -
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auto
and marine engines |
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$
60.00 -
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for
single cylinder 4-strokes engines |
- Obsolete
engines, if parts are available, will be charged for all
parts, labor, and shipping & handling.
- Kavan
engines are charged time and materials. Labor rate of $120.00
per hour. Estimation fee is $50.00 plus UPS
- The
customer is responsible for all in and out bound shipping
charges.
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HOW
TO GET IT REPAIRED |
- For
estimate of repairs, send engine to our new address as of
Sept 2012:
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MECOA/K&B
Service
16015
Adelante St
Irwindale, California 91702
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- Engines
returned for repair are subject to a $20.00 service estimation
fee and shipping & handling
fee ($12.99 in continental US). The service fee
and return postage fee must be sent with the engine. These
funds can be in the form of a valid credit card number (with
expiration date), or a check or money order (payable to
MECOA/K&B) for $27.99. (If you do decide to proceed
with the repair, these charges will be credited towards
the repair.)
- A repair
cost quotation will be given for all repairs. Alternately,
the customer may state a maximum he is willing to spend
for the repair and if our quote exceeds that maximum, the
customer will be notified and can then decide if he/she
wishes to repair the engine.
- The
customer must include their address, and telephone number
n the box with the engine. An e-mail address is also
helpful. We will call, write, or e-mail at the
earliest possible time after receiving
your engine to advise you of the estimated cost of repair.
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CUSTOMER
NOTE |
- Shortages
of parts or production priorities may result in repair delays.
MECOA/K&B will make every effort to expedite your repair
but cannot assume responsibility for situations over which
it has no control.
- Any
engine for which a repair estimate is declined will be returned
to customer if the service fee and return shipping &
handling charge has been received by MECOA/K&B.
- Any
engine received by MECOA/K&B without the service fee
and/or return shipping & handling charge and is not
claimed 180 days after notification by MECOA/K&B will
be considered abandoned and will be disposed of at MECOA/K&B's
discretion.
- If
you wish to bypass our repair program and want to try to
repair your engine yourself, click this link for the parts
department and Frequently
Asked Questions
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©2012-1998
Model Engine Corporation of America, All rights reserved.
MECOA
is a Registered Trademark of Model Engine Corp. of America
Registered U.S. Patent Office
No
part may be reproduced without written permission from
MECOA -- P.O. Box 5 -- Sierra Madre, CA 91025 U.S.A.
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