ENGINE REPAIR PROGRAM
(Non-Warranty)
REPAIR POLICY
  • We only repair engines we manufacture or supply parts for.
  • Minimum estimation fee is $20.00 per engine plus $12.99 shipping & handling. (except Kavan)
    (If you do decide to proceed with the repair, these charges will be credited towards the repair.)
  • Total estimated repair charge for current production engines will be within reason.
    The charge for repair parts will not exceed 60% of the retail price of a new engine (labor, shipping & handling are additional cost).
  • Labor charge on all engine repairs can reach up to a maximum amount as follows:
    $ 30.00 -
    for standard aero
    $ 40.00 -
    auto and marine engines
    $ 60.00 -
    for single cylinder 4-strokes engines
  • Obsolete engines, if parts are available, will be charged for all parts, labor, and shipping & handling.
  • Kavan engines are charged time and materials. Labor rate of $120.00 per hour. Estimation fee is $50.00 plus UPS
  • The customer is responsible for all in and out bound shipping charges.
HOW TO GET IT REPAIRED
  • For estimate of repairs, send engine to our new address as of Sept 2012:
MECOA/K&B Service
16015 Adelante St
Irwindale, California 91702
  • Engines returned for repair are subject to a $20.00 service estimation fee and shipping & handling fee ($12.99 in continental US). The service fee and return postage fee must be sent with the engine. These funds can be in the form of a valid credit card number (with expiration date), or a check or money order (payable to MECOA/K&B) for $27.99. (If you do decide to proceed with the repair, these charges will be credited towards the repair.)
  • A repair cost quotation will be given for all repairs. Alternately, the customer may state a maximum he is willing to spend for the repair and if our quote exceeds that maximum, the customer will be notified and can then decide if he/she wishes to repair the engine.
  • The customer must include their address, and telephone number n the box with the engine. An e-mail address is also helpful. We will call, write, or e-mail at the earliest possible time after receiving your engine to advise you of the estimated cost of repair.

CUSTOMER NOTE
  • Shortages of parts or production priorities may result in repair delays. MECOA/K&B will make every effort to expedite your repair but cannot assume responsibility for situations over which it has no control.
  • Any engine for which a repair estimate is declined will be returned to customer if the service fee and return shipping & handling charge has been received by MECOA/K&B.
  • Any engine received by MECOA/K&B without the service fee and/or return shipping & handling charge and is not claimed 180 days after notification by MECOA/K&B will be considered abandoned and will be disposed of at MECOA/K&B's discretion.
  • If you wish to bypass our repair program and want to try to repair your engine yourself, click this link for the parts department and Frequently Asked Questions
 

 

 


 

©2012-1998 Model Engine Corporation of America, All rights reserved.
MECOA is a Registered Trademark of Model Engine Corp. of America
Registered U.S. Patent Office

No part may be reproduced without written permission from
MECOA -- P.O. Box 5 -- Sierra Madre, CA 91025 U.S.A.