Most of our products like engines, genuine parts and accessories
are available direct from us or through a few authorized dealers.

1.626.FLY MY RC --- 626-359-6972 - Please note our phone's through the Internet and our poor Internet connection through Frontier may cause dropped calls.

Note: We prefer you order online as as phone orders may have a slightly higher shipping and handling cost.

Phone hours are Monday through Friday - 9:00 A.M. to 3:00 P.M. Pacific Time

• You may fax your order to 626-301-0298 (be sure to include your return fax number and country code if not from U.S. Also include your address, phone and payment information)
  
  
• Mail your order to our factory address of:
  MECOA K&B Mfg. -- 16015 Adelante St., Irwindale (Azusa), 91702

• Click to download a .PDF format order form

• If would like to pick up something at our factory Monday through Friday - 9:00 A.M. to 3:00 P.M.
  You must call first to be sure the item is available and we can prepare it for pick up.
  PLEASE DO NOT JUST SHOW UP TO BUY SOMETHING WITHOUT CALLING,
  WE ARE NOT A HOBBY STORE.
  We are the actual factory, not a retail location and only a few of our staff members are capable of helping you.
  IF YOU JUST SHOW UP, WE MOST LIKELY WILL NOT BE ABLE TO HELP YOU!
  Click here for a map to our location

• If you are looking for a full service Hobby Store... Please Visit Pegasus Hobbies in Upland, California

If it can fit in this size box 11" x 8.5" x 5.5"
NO INSURANCE.
If the post office provides delivery confirmation, we consider the package delivered whether or not you receive it. No paint or thinner allowed.

Priority Mail Large FLAT RATE BOX
with tracking

$23.99 depending on location

This is for all orders for parts, paints or engines, unless noted with product. Priority Mail or UPS ground is used at our discretion, but most likely UPS will be used. Includes delivery confirmation & tracking.

• Heavier shipments of complete engines or airplanes may be higher (your Customer Service Rep can provide exact current cost

INTERNATIONAL ORDERS

ALL INTERNATIONAL ORDERS ARE REQUIRED TO HAVE INSURANCE. WE WILL NOT DECLARE A LOWER AMOUNT ON ANY PACKAGES. IF YOU LIVE IN A COUNTRY THAT CHARGES TOO MUCH TAX, WE'RE SORRY. Complain to YOUR government. See note below

This policy has come about as we have had several packages take in excess of 60 days to reach the destination. Most likely from the Chinese Wuhan Coronavirus. We can not tolerate chargebacks on payments for circumstances beyond our control.

PLEASE NOTE, AT THIS TIME, WE CANNOT FILE AN INSURANCE CLAIM UNTIL 60 DAYS AFTER THE PACKAGE IS SHIPPED.

WE HAVE BEEN IN BUSINESS FOR OVER 40 YEARS AND ARE WELL KNOWN WORLDWIDE. BE ADVISED IF YOU DO FILE A CHARGEBACK PRIOR TO CONTACTING US AND ALLOWING US TO RESOLVE YOUR PROBLEM, WE WILL NEVER SELL TO YOU AGAIN.

If you don't agree to the policy above, you can request to pay by an international money order. However you must wait for our formal quotation to pay.

Special Note to Some Destinations Around the world
Welcome to the New World Order. It's getting worse.

BRAZIL Effective Jan 1, 2020, customers from Brazil must include their Tax Identification (ID) number for customs declarations. BRAZIL CUSTOMERS CLICK HERE

UNITED KINGDOM Important information for UK Customers. Click Here We may not ship to you right now, we will contact you if you order.

High Cost and Slow Service

Minimum postal cost we charge for International is $16.99 and it seems many times it's $19.99

The Post here raised the cost ridiculously high. A 2oz rigid letter is charged as a package which is $14.00 our cost.

Go here www.usps.com and put this info in: from USA to "YOUR COUNTRY" value $10.00
search "Calculate price based on Shape and Size" then put 2oz as the standard weight.

If you pick anything other than "Only Nonnegotiable Document(s)" the least expensive is $14.00

If you click "Only Nonnegotiable Document(s)" The cost low but there is no tracking and it is possible the part will be torn out of the envelope when it goes through the sorting machine or it will be returned to us.

PayPal and credit card companies require tracking as part of our agreement.

If you just buy gaskets, O-ring, etc. and want to pay by "Friends and Family" with PayPal or send an International Money Order, we can charge you $5.99 for shipping. You will assume all the risk of not receiving it and by paying "Friends and Family" you can not dispute the transaction. Requirements are Business Size envelope, Not Rigid, less than 1/4" thick. We do take a picture of the envelope with postage attached and will email it to you on request.

• The following information should be provided by foreign customers who are paying with credit card:

  - complete name (as it appears on the card) - credit card billing address (This can not be different from shipping address) - telephone/fax number FOREIGN ORDERS MAY BE ASKED TO VERIFY AN ARBITRARY CHARGE TO THEIR CREDIT CARD PRIOR TO ITEM SHIPMENT TO VERIFY VALIDITY OF CREDIT CARD. This may delay shipment a few days.

• We recommend Priority Mail or Global Express to protect your goods against loss or breakage which might occur in transit. If you decide on First Class Mail, a tracking number showing the package was received by and left our Post Office will relieve MECOA of any liability for lost or damaged merchandise.

• *MECOA/K&B's only obligation for lost or damage of uninsured packages will be to provide the customer with tracking number showing acceptance by the US Post Office. This confirms we did mail it at our end. You agree to have no recourse against MECOA/K&B if you do not receive the package.
  
  
• NOTE: Since mail service has changed from Air Mail to First Class Air we have had packages take up to and over a month to reach customers. This is not the norm but it does occur in rare instances. The longest transit times so far was: 59 days to the UK - 3-2019 -- 60 days to Canada, stuck in German Customs for 35 days. Yep, Los Angeles to Canada and it ended up in German customs -- 78 days to France, shipped May 7, delivered July 23, 2020

• Insurance claims for loss or damage to foreign countries will be the obligation of the customer. MECOA/K&B will provide the customer documentation and assist with the required procedures with the US Postal service. Other than that the claims process is out of our control and the responsibility of the customer. Our only obligation for First Class Mail is proof of shipment as mentioned above. Under no circumstances may the customer withdraw payment in the form of a charge back if MECOA provides them proof of shipment in form of a tracking number..

We have been in business since 1946 (Under same ownership since 1980) and are not here to misrepresent or cheat anyone. But some customers have abused the PayPal system and we are unable accept this situation. By ordering you are agreeing to our terms. Unlike many websites, our Irwindale, California location is clearly listed and easily found by any Internet search.

• All prices are in US Dollars. Payment must be made in US Funds.
  
  
• Shipments within California are subject to sales tax.
  
  
• All major credit cards (Visa, MasterCard, Discover, American Express) are accepted. We also accept Money Orders, Cashiers Checks and Personal Checks. (Note that personal checks may require clearance time).
  
  
• PayPal is accepted but we will initiate a request for payment after you submit your order.
  This will usually take 1 or 2 working days. We do this because if an item is out of stock or delayed you will be notified before payment request is made. It is our policy not accept payment until an order is ready to ship from from our facility within one or two business days.
  
  
• Sending cash is not recommended. If you send cash, do so at your own risk.
  
  
• Payment is required prior to shipment. No C.O.D. or open account orders.
  In God We Trust, All others pay in advance.
  
  
• Returned checks are subject to a $25.00 fee.
  
  
• Charge backs on credit cards and PayPal are subject to a $30.00 service fee. If you feel there is a problem please contact us first. You have at least a 90 day grace period with your credit card company and PayPal to dispute a charge.
  
  
• Wire transfers are subject to a $45.00 processing fee which should be added to your total. This is what our bank charges us. (I wish I was the bank)

Refer to FAQ (engine operations) or our Technical Forum

Refer to contact us for information on returning merchandise

Refer to Parts Lists and Owner's Guides link for information.

Refer to warranty for information on warranty service.

Refer to repair for information on obtaining factory service for your engine.